Support FAQ

来自PD2国服wiki
跳转到导航 跳转到搜索

游戏错误 & 崩溃

未处理的异常: ACCESS_VIOLATION (c0000005)

这是一个常见的、包罗万象的错误, 并不是 Project Diablo 2 独有的问题. 几乎所有其他暗黑破坏神 II Mods 都有一些用户遇到过这个问题.

这个问题并不影响每个人, 只有一些人遇到过这个问题. 对于一些人来说, 这是在他们第一次游戏后出现的, 而对于其他人来说，它是在许多赛季之后出现的, 之前没有任何问题.

一次尝试一个，然后测试游戏. 不要一次全部改变.


  1. 第一步, 重新启动计算机, 看看它是否会消失. 对某些人来说, 这就解决了. 甚至可以尝试重新启动 4-5 次.
    • 注意: 关闭与重新启动不同. 只有重新启动才能完全清除 Windows 的某些部分.

  2. 如果您使用的是 PlugY, 请确保在快捷方式和/或 PlugY.ini 文件中没有混合使用 -3dfx 和 -w 选项. 删除其中一个.

  3. 确保在杀毒软件 (可能是 Windows Defender) 中为整个 Diablo II 文件夹创建了白名单. 参考: #如何在 Windows Security/Defender 中创建白名单
    • 这是正常安装过程的一部分, 所以无论如何你都会遇到它. 如果您转到最后一个选项并最终更改了安装文件夹, 则需要更新.

  4. 为 ProjectD2 文件夹中的 Diablo II.exe 和 Game.exe 文件 在 Windows 漏洞保护中创建 ASLR 保护设置权限.
    1. 转到 Settings -> Windows Security -> App & browser control -> Exploit protection -> Exploit protection settings.
    2. 点击 Program settings, 点击 Plus (+), 选择 Choose exact file path 和选择 ProjectD2 文件夹中的 Game.exe 文件, 不是 基础 Diablo II 文件夹.
    3. 有两个 ASLR 例外情况. 至少这些必须被覆盖, 但你也可以全部覆盖.
    4. 确保检查权限, 并将开关设置为关闭.

      Windows Exploit Protection Program Exclusion Window

      Windows Exploit Protection Program Exclusion - Mandatory ASLR

      Windows Exploit Protection Override - Bottom-up ASLR

    5. 再次确保检查权限, 并将开关设置为关闭, 与上图所示完全一致.
    6. 如果您正在使用 "Diablo II.exe" 和 "PlugY.exe" , 请重复此操作.
    7. 重新启动计算机. 不要跳过这个步骤.

  5. 如果您仍然在相同或不同的位置收到错误或新错误, 请返回上一步, 但覆盖每个应用.
    1. 仔细注意复选框和开关, 确保它们与上面的图像匹配（选中并关闭）.
    2. 重新启动

  6. 参考: #如何使用不同的兼容性设置运行游戏
  7. 这可能是由于声音设备问题. 参考: #声音问题导致崩溃

  8. 如果问题仍未解决, 请备份保存文件夹和要保留的任何其他文件 (您可以复制整个暗黑破坏神 II 文件夹) , 然后重新安装（正确卸载暗黑破坏神 2 和任何 PD2 启动器）, 如果暗黑破坏神 II 文件夹仍然存在, 请将其删除. 参考 #如何安装 Project Diablo 2 指南.
    • 同样. 确保备份任何你想保留的东西 (存档文件, 物品过滤器等) . 请仔细阅读并遵循说明.
    • 如果您有任何问题, 请在 Discord #技术支持 渠道上提问.

停止错误

  1. 确保您安装了英文版的暗黑破坏神 2 + LoD. 参考: #如何安装 Project Diablo 2 有关下载正确安装程序的链接和信息.
  2. 尝试更改物品过滤器 -- 除非你能始终重现错误, 否则很难测试.
  3. 如果你尝试过使用任何 Glide 安装包 (如Sven's) , 你可能需要将其移除或重新安装游戏和启动器.
  4. 您的安装可能已损坏. 重新安装所有内容 (暗黑破坏神 II 和启动器) 并确定是创建了异常. 参考: #如何安装 Project Diablo 2
  5. 这可能是由于声音设备问题. 参考: #声音问题导致崩溃
  6. 如果它发生在 Rathma 或其他特定事件中, 用 Discord 的 #创建标签 频道报告该问题. 该标签将包含您可以提交的日志信息.

未能加载 ProjectDiablo.dll

  1. 参考: #PD2 启动器的问题
  2. 备份任何你想保留的东西 (存档文件, 物品过滤器, 等).
  3. 执行干净的重新安装 (正确卸载暗黑破坏神 2 和任何 PD2 启动器), 如果暗黑破坏神 II 文件夹仍然存在, 请将其删除. 参考 #如何安装 Project Diablo 2 指南.
    • 请仔细阅读并遵循说明.
    • 如果您有任何问题, 请在 Discord 的 #技术支持 频道提问.

切换场景时崩溃

  1. 从游戏快捷方式中删除 -ns (无声) 参数.
  2. 检查您的系统声音设置. 如果您没有任何激活的声音输出设备, 则与使用 -ns 选项相同.
    • 连接或启用声音设备以供游戏使用. 您可以在游戏中或通过系统的音频关掉游戏音量.
    • 如果你没有, 那么你只需要处理这个问题, 直到你可以添加或启用设备.

创建或加入游戏时崩溃

  1. 参考: #停止错误
  2. 参考: #未处理的异常: ACCESS_VIOLATION (c0000005)
  3. 参考: #声音问题导致崩溃
  4. 确保 Defender 或其他防病毒软件出现异常. 参考: #如何在 Windows Security/Defender 中创建白名单
  5. 尝试兼容模式. 参考: #如何使用不同的兼容性设置运行游戏
  6. 您的安装可能已损坏, 需要重新安装. 参考: #如何安装 Project Diablo 2
    • 尝试安装到非默认位置 (如安装指南中所述)
    • 尝试使用 enGB (英语 EU) 版本的暗黑破坏神 2 + 扩展安装程序而不是 enUS 重新安装 (如安装指南中所述).

能够创建游戏, 但加入游戏时崩溃

一次尝试一个, 然后重新测试加入游戏. 您不需要一次进行所有更改.

  1. 确保 Defender 或其他防毒软件出现异常. 参考: #如何在 Windows Security/Defender 中创建白名单
  2. 尝试兼容模式. 参考: #如何使用不同的兼容性设置运行游戏
  3. 为 Windows 漏洞防护 的 ProjectD2 文件夹里面的 Diablo II.exe 和 Game.exe 文件的 验证堆完整性 创建权限.
    1. 转到 Settings -> Windows Security -> App & browser control -> Exploit protection -> Exploit protection settings.
    2. 点击 Program settings, 点击 Plus (+), 选择 ProjectD2 文件夹里面的 Choose exact file path 和 Game.exe 文件, 不是 基础 Diablo II 文件夹.
    3. 确保检查权限，并将开关设置为关闭

      Windows Exploit Protection Program Exclusion Window

      Windows Exploit Protection Program - Validate Heap Integrity

    4. 再次确保检查权限, 并将开关设置为关闭, 与上图所示完全一致.
    5. 如果您正在使用 Diablo II.exe 和 PlugY.exe , 请重复此操作.
    6. 重新启动计算机. 不要跳过这个步骤.

  4. 您的安装可能已损坏, 需要重新安装. 参考: #如何安装 Project Diablo 2
    • 尝试安装到非默认位置（如安装指南中所述）.
    • 尝试使用 enGB (英语 EU) 版本的暗黑破坏神 2 + 扩展安装程序而不是 enUS 重新安装 (如安装指南中所述)
    • 如果更改安装文件夹, 则需要更新所做的任何权限设置.

查看技能时崩溃

  1. 确保您使用的是英文（美国或欧盟）版本的游戏. 参考: #如何安装 Project Diablo 2

查看物品时崩溃

  1. 确保您使用的是英文（美国或欧盟）版本的游戏. 参考: #如何安装 Project Diablo 2
  2. 您使用的物品过滤器可能有错误, 请尝试其他过滤器, 看看是否仍然存在错误.

在游戏设置画面中查看项目菜单时出现崩溃/错误

当您禁用物品过滤器并且过滤器级别设置为除1之外的任何值时, 就会发生这种情况. 手动将其设置回1可以修复它, 您应该能够再次与菜单相互切换. 再次加载过滤器后， 您可以将级别设置回原来的水平.

  1. 关闭暗黑破坏神 II 和启动器.
  2. 转到 ProjectD2 目录, 在记事本或其他文本编辑器中打开 "ProjectDiablo.cfg" .
  3. 查找以 "Filter Level:" 开头的行, 并将其设置为 "Filter Level:1".
  4. 保存文件, 然后重试设置/项目菜单.

启动游戏时 SGD2FreeResolution.json 错误崩溃

  1. 在 ProjectD2 文件夹中找到 SGD2FreeResolution.json 并将其删除.
  2. 再次运行启动器，然后按 Play 放进行更新.
  3. 如果这不起作用, 请重新安装PD2启动器 -- 您可能需要删除 ProjectD2 文件夹来清除问题. 如有必要, 请备份物品过滤器/存档文件.

声音问题导致崩溃

如果 Windows 中没有列出声音设备和/或声音设备存在驱动程序问题，则可能会出现 未处理的异常 或者 创建 游戏崩溃.

  1. 请检查您的 Windows 声音设置，并确保您选择了有效的输出设备。如果没有，请尝试插入 USB 耳机或其他声音设备.
  2. 检查您的设备管理器，查看是否有任何可能有问题的声音设备——它们通常会有一个感叹号。您可能需要解决这些设备的任何问题.
  3. 如果无法解决此问题，可以尝试在 ProjectD2 文件夹中创建 Game.exe 的快捷方式，并将 -ns 参数添加到目标中以设置 "静音"

CD-ROM 驱动器错误

这是由于防毒, Windows安全, 兼容模式或安装损坏, 或两者兼而有之. 以下指南包括通常会纠正问题的各种例外和覆盖.

  1. 参考: #如何使用不同的兼容性设置运行游戏
  2. 参考: #如何在 Windows Security/Defender 中创建白名单
  3. 参考: #未处理的异常: ACCESS_VIOLATION (c0000005)
  4. 参考: #能够创建游戏, 但加入游戏时崩溃
  5. 参考: #如何安装 Project Diablo 2

无法进入游戏，通用的文件/库存数据损坏

您可能有一个或多个物品在一个赛季中更新过, 并且不兼容. 这些变化会提前在 Discord 的 #announcements 频道上做好解释.

由您来检查是否有此类更改. PD2 团队不会修复任何不再可玩的存档或角色, 只会将其删除.


离线（单人游戏/Plugy）选项

  1. 备份您的存档和暗黑破坏神 II 文件夹, 以防您需要重新开始.
  2. 尝试使用角色转换程序 https://github.com/BetweenWalls/PD2-Converter
    • 确保转换您的角色文件和 PlugY 存储文件.
  3. 如果转换器不起作用, 请在 Discord 的 #技术支持 频道检查固定的注释, 看看是否有办法返回您的版本.
    1. 如果存在, 请尝试返回您的版本, 然后加载每个字符并删除所有宣布不兼容的项目.
      • 你需要浏览角色和雇佣兵, 以及每个个人和共享存储标签.
    2. 删除所有受影响的项目后, 通过启动器更新到最新版本, 并确保您的启动器版本是最新的.
    3. 根据需要重复此过程, 直到删除所有受影响的项目
  4. 如果没有可用的方法或他们没有解决问题, 你的选择是:
    1. 继续使用未更新的副本, 直到有可用的方法（并非总是可行）.
    2. 复制您的安装并保存以供以后修复, 然后使用新的角色/存档进行游戏.
    3. 不要玩, 等待一种可行的方法.
    4. 删除所有受影响的角色和/或您的存档文件, 然后重新开始.


在线 (非天梯) 选项

  1. 关于赛季 8, 请阅读 -> #公告
  2. 创建一个新的非天梯角色, 并尝试创建游戏.
  3. 如果你能够创建一个游戏, 那么你的共享收藏中就不包含受影响的物品. 您必须删除所有收到错误的角色.
  4. 如果您收到与新角色相同的错误, 则您的共享存储包含不兼容的项目, 将无法使用任何非天梯角色.
    1. 您需要在 Discord 的 #创建标签 里请求删除您的共享存储. 您将丢失共享存储中的所有物品.
    2. 清空存储物品后, 您可以再次尝试每个角色. 如果你仍然收到错误, 那么受影响的物品要么已经损坏, 要么在仓库或存储处, 必须删除.

性能和图形问题

使用 DDraw 图形在线或离线播放时 FPS 不稳定

  1. 重新启动
  2. 如果你有笔记本电脑和混合显卡（集成+专用gpu） 参考: #混合图形性能不佳
  3. 如果启用了“显示窗口边框的启动器选项”，请尝试将其关闭.
  4. 通过关闭游戏和启动器重置并且删除 ProjectD2 文件夹中的 ddraw.ini 文件.


启用运动预测时移动时出现奇怪的图形

  1. 在《暗黑破坏神2》游戏内的“显示选项”（ESC菜单）中，将“照明质量”更改为“中等”或“高”
  2. 还可以尝试在相同的选项菜单中关闭“透视”

奇怪的颜色变化

  1. 打开D2GL设置菜单（CTRL+o）
  2. 在“图形”选项卡上禁用 FXAA
  3. 如果可能，请更新您的显卡驱动程序
  4. 如果您使用的是笔记本电脑，请参考 #混合图形性能不佳 （如适用）

混合图形性能不佳

如果你有一个集成的专用显卡（常见于笔记本电脑），游戏可能使用了错误的显卡。以下步骤用于为游戏创建覆盖，以强制其使用专用视频卡.

  1. 展开以下部分，了解您的显卡品牌，并按照以下步骤操作
  2. 在某些情况下，Windows 10/11会覆盖您的显卡驱动程序. 您还可以按照下面的 Windows 10/11 显示设置 为游戏设置额外的覆盖.
  3. 您需要重新启动游戏，有时还需要重新启动计算机
  4. 您还可以调整游戏显卡驱动程序设置中的任何性能设置，与全局设置分开。您可能需要玩各种游戏和显卡设置，以找到最适合您的设置
  5. 同样参考: #3dfx 图形模式性能不佳
对于 Nvidia GPU -->>
  1. 打开 Nvidia 控制面板，进入 3D 设置管理部分

    Nvidia Control Panel

  2. 单击程序设置选项卡
  3. 点击添加按钮，在列表中找到暗黑破坏神 II.

    Nvidia Control Panel Add Program

  4. 将鼠标悬停在程序上，确保路径指向 Project D2 文件夹中的 Game.exe，而不是暗黑破坏神 II 基本文件夹或任何其他位置
  5. 如果您在列表中没有看到它，请单击“浏览”按钮，然后导航到 Project D2 文件夹中的 Game.exe 以添加它
  6. 单击添加所选程序
  7. 将首选图形处理器更改为专用卡，而不是自动选择或集成卡.
  8. 保存更改.
对于 AMD GPUs -->>
  1. Follow this guide: https://www.amd.com/en/support/kb/faq/dh-017
其他 GPU和/或 Windows 10/11 显示设置 -->>
  1. 进入设置->显示->图形，打开图形设置选项
  2. 点击 添加 并且定位 ProjectD2 文件夹中的 Game.exe

    Windows Graphics Settings

    Windows Graphics Settings - Browse

  3. 在 应用程序列表 中点击 Diablo II 然后点击 选项 按钮. 确保路径指向 ProjectD2 文件夹中的 Game.exe .

    Windows Graphics Settings - App Options

  4. 选择 高性能 选项，该选项应列出您的专用 GPU
  5. 点击 保存

    Windows Graphics Settings - App Options

3dfx 图形模式性能不佳

  1. 如果你只有一个集成的或非常旧的显卡，你可能需要在启动器选项中切换到 ddraw
  2. 如果您有混合（集成+专用）显卡，请参考: #混合图形性能不佳
    • 即使您没有混合图形或 Nvidia/AMD 显卡，也可以尝试上面链接中的 "其他显示" 选项，有时 Windows 会覆盖驱动程序设置.
  3. 即使在高端设置中，无上限或 "超越" 设置也会导致性能不一致，从而导致卡顿或更多不同步。在 3dfx 菜单中尝试以下设置（ctrl+o）:
    • FXAA 关闭
    • V-Sync 关闭
    • 最大 FPS = 60
    • 着色器 = Bilinear (1-pass) or XBRZ-Freescale (1-pass) -- 或者其他 1-pass 着色器.
  4. 将操作系统/显卡驱动程序中的电源设置更改为“高/最大性能”
  5. 尝试调整其他游戏内或 gpu 软件设置.
  6. 更新您的显卡驱动程序
  7. 如果你无法解决这个问题，你的系统上可能还有其他东西会影响游戏的性能，比如 OSD（屏幕显示）或音频软件或其他任何东西.
  8. 你也可以在 Discord #技术支持 频道上提问.

启用 3dfx 图形时鼠标移动缓慢

  1. 在高级游戏设置（CTRL+O）中，尝试关闭 FXAA和/或 H D光标设置.
  2. 尝试在相同的选项中关闭 v-sync.
  3. 作为一种解决方法，如果你有更高级的鼠标软件，你也可以尝试为游戏创建一个具有更高 DPI 设置的配置文件.

黑屏和/或鼠标光标卡在角落

  1. 尝试关闭您可能正在运行的任何屏幕显示（OSD）或捕获软件:
    • Geforce体验
    • AMD 催化剂
    • AMD 肾上腺素
    • GPU 稍微调整
    • MSI 喷射引擎
    • OBS
    • etc.
  2. 删除 ProjectD2 文件夹中的 UI.ini 文件并再次启动游戏.
  3. 尝试关闭 3dfx 菜单中的 HD 光标（ctrl+o）
  4. 尝试切换到 ddraw 并创建游戏，然后回到 3dfx
  5. 尝试使用下面的链接强制 Diablo II 使用正确的显卡运行

游戏内问题

储物箱标签不起作用

  1. 关闭游戏和启动器.
  2. 如果您使用的是混合图形笔记本电脑，请先执行此操作: #混合图形性能不佳 然后再试一次你的储物箱标签.
  3. 尝试在启动器选项中将图形模式更改为 ddraw 作为临时解决方法
    • 如果你能同时使用 3dfx 和 ddraw，请尝试在游戏中更改模式和测试，然后切换回来再次测试.
  4. 尝试更改游戏内分辨率（ESC菜单->视频）几次


更改游戏分辨率时，游戏分辨率选项丢失和/或崩溃

  1. 不要试图快速更改设置，每次之间等待1-2秒，如果需要，可以更长时间
  2. 这些可能看起来很奇怪，但每种方法都可以提供不同数量的分辨率选项，因此您可能必须尝试以下所有方法:
    • 尝试单击分辨率设置进行更改
    • 尝试使用箭头键选择设置，然后使用左/右箭头键更改设置
    • 尝试使用箭头键选择设置，然后按enter键进行更改

您有音乐/环境声音，但没有其他游戏声音

  1. 尝试更改声卡上的环绕声设置.
  2. 尝试将声音输出设备更换为另一个（耳机、显示器、扬声器等）.
  3. 尝试在启动器选项中以 ddraw 和窗口模式（-w）运行.
  4. 如果兼容模式尚未打开，请尝试该模式. 参考: #如何使用不同的兼容性设置运行游戏


缺少游戏内设置按钮

  1. 按 Esc 键并转到视频设置
  2. 将分辨率更改为 1068x600 (仅此一项就可以解决问题，否则请继续)
  3. 关闭 Diablo II and the PD2 启动器.
  4. 删除 ProjectD2 文件夹中的 UI.ini文件.
  5. 再次打开 PD2 启动器 并点击 Play.


无法点击游戏中的“设置”按钮

  1. 确保您使用的是 CTRL+Click，而不仅仅是常规单击.
  2. 尝试在启动器选项中切换图形模式（3dfx或ddraw）

安装和其他指南

如何安装 Project Diablo 2

  • Project Diablo 2 is a free mod but it requires a legitimate install of Legacy Diablo 2 and Lord of Destruction (not Resurrected) from Blizzard. If you do not own a copy or need to purchase a new copy, use the links below.


  • Illegitimate cd-keys will result in the banning of your account. This will not be reversed but you are allowed to properly purchase a new copy and create a new account.
https://us.shop.battle.net/en-us/product/diablo-ii
https://us.shop.battle.net/en-us/product/diablo-ii-lord-of-destruction


  • If you already own the game you can use this link to check your keys. If you have Physical copies go to Account Overview to Redeem your cd-keys and download the digital installers.
https://account.battle.net/games#classic-game-accounts


  • You must use an English installer. To select the enUS (English US), click the small gear icon next to the game's download link. You can also try the enGB (English EU) version which has fixed some additional issues for others.
https://www.blizzard.com/en-us/download/


  • If you are having trouble with selecting an English installer on Blizzard's download page, below are direct links to the Downloaders from Blizzard's website:
English US (enUS) installer
https://us.battle.net/download/getLegacy?product=D2DV&locale=enUS&os=WIN
https://us.battle.net/download/getLegacy?product=D2XP&locale=enUS&os=WIN
English EU (enGB) installer
https://us.battle.net/download/getLegacy?product=D2DV&locale=enGB&os=WIN
https://us.battle.net/download/getLegacy?product=D2XP&locale=enGB&os=WIN


As a general tip, it is typically better to install Diablo II, ProjectD2 (and games in general) outside of a protected folder (C:\Program Files, C:\Program Files (x86), C:\Users) to prevent various issues. Your Desktop, Documents, and other user folders are in C:\Users, don't use them.

Example: C:\Games\<name of game>. For this guide we will be using "C:\Games\Diablo II" as the install location.


  1. Make sure you have a legal purchased copy of Diablo II and Lord of Destruction as stated above.
  2. Download the Diablo II and Lord of Destruction game clients from the link above.
  3. Download the PD2 Launcher from https://www.projectdiablo2.com
  4. Install Diablo II and when prompted, change the installation directory to C:\Games – the installation path should update to C:\Games\Diablo II – if not, create the Games or Games\Diablo II folder and try again.
  5. Install the Lord of Destruction expansion. It should automatically detect the Diablo II installation folder.
    ----- IMPORTANT ------
  6. Create an exception in your anti-virus for the Diablo II folder. See: #How-to create an exception in Windows Security/Defender
  7. If you had any other previous Exceptions made from other guides and troubleshooting, makes sure to update them to the folder path you've just installed to.
    ----- IMPORTANT ------
  8. Install the PD2 Launcher – browse to the location you installed Diablo II (C:\Games\Diablo II in this example) if it does not find it automatically.
  9. Optional: Set the game to run in compatibility mode. See: #How-to run the game with different compatibility settings
  10. Run the PD2 Launcher and press Play to automatically install any updates and launch the game.

How-to install Project Diablo 2 on Linux using Lutris

PREREQUISITES:

  • Blizzard Installers: See: #How-to install Project Diablo 2
  • Lutris installed
  • Wine installed
    • Not all versions will work equally. One known working version is lutris-GE-Proton7-43-x86_64


  1. Open Lutris and add a configuration for the game.
    1. From the Lutris window, click the plus (+) icon in top left corner and select Add locally installed game.


    2. Enter a name for the game such as PD2.
    3. Select Wine as the Runner
    4. Click the the Game options tab and enter or browse to a path for where you want to store the Wine prefix. You may need to create the folder you want to use.
      • The Path can be anything but the recommended setting is /home/<user>/Games/<name from step above> e.g. /home/tomcik/Games/PD2/
    5. Choose 64-bit for the Prefix architecture.


    6. Click Save.

  2. Manually run the Diablo II installation files in this new prefix
    1. Select the new game you created in Lutris
    2. Click the arrow button on the bottom of the Lutris window
    3. Select Run EXE inside Wine prefix


    4. When prompted, browse to the installer file for Diablo II and select it to open it
    5. Follow the installation steps as you would in Windows
      • The installation path can be the default location (C:\Program Files\Diablo II). It shouldn't cause any problems.
      • When you run the installer file for first time in the wine prefix it will be configured. If you receive any prompts about wine-gecko and wine-mono, choose Yes

  3. All of the previous steps for manually running the installation files and completing the install need to be done for each installer
    • Diablo II
    • Diablo II: Lord of Destruction
    • PD2 Launcher

  4. Configure game executable
    1. After completing the above steps for all three installers, right-click the new game you created in Lutris (PD2) and choose Configure'.
    2. Go to the Game options tab and click Browse next to the Executable setting
    3. Locate the PD2Launcher.exe file (installed in the Diablo II\ProjectD2 folder) and select it


    4. Go to the Runner options tab and select the desired version from the Wine version box
      • Additional versions can be installed from the main window while hovering your mouse over Wine in the sidebar

    5. Click Save in top right corner of the Configure window

  5. Run PD2 by double clicking on it in the Lutris main window or select it and click Play at the bottom


COMMON ISSUES:

  1. No text in EULA window during D2/LoD installation
    • Wine-gecko is missing in the wine prefix. If it is missing, then during the steps to execute the launchers, Lutris will ask if you want install it, choose Yes.

  2. Launcher does not start
    • Try using a different Wine version (the latest isn't always the greatest here)

  3. Error 'OpenGL loader failed' after clicking play in launcher using 3dfx
    • You need to install 32bit libGL.so.1.
      • For Debian based distributions (Debian, Ubuntu, Pop!_OS, etc) you can use the command
        sudo apt install libgl1-mesa-dri:i386 libgl1:i386 libgl1-mesa-glx:i386
      • For Arch based distributions (Arch, Manjaro, Endeavour, etc) you can use the command
        sudo pacman -S libglvnd lib32-libglvnd
      • For other distributions, you will need to Google what the equivalent commands/methods/packages are needed to install it

How-to install PlugY

If you have characters from prior seasons, make a backup of your Diablo II folder and saves before updating anything

Related: #Unable to enter game, generic bad file/inventory data

  1. Read First: https://github.com/BetweenWalls/PD2-Singleplayer
  2. Video installation guide: https://streamable.com/yhjhvs
  3. Optional: Set PlugY to run in compatibility mode. See: #How-to run the game with different compatibility settings and also do this for the plugy.exe file that should be in the ProjectD2 folder. For some people, this will speed up loading times but doesn't work for everyone.
  4. To change between new and old (3dfx and ddraw) graphics option:
    1. Open the Plugy.ini file in the ProjectD2 folder
    2. Locate the line starting with Params= and either add -3dfx to use 3dfx or delete it to use ddraw
    3. You can also change the shortcut for Plugy and add/remove -3dfx to the end of the Target. Don't mix this with the Plugy.ini method.

      Plugy Shortcut and ini settings

    • Note: you can not mix -3dfx and -w options in your shortcut or PlugY.ini file.


如何在 Windows Security/Defender 中创建白名单

Also See: #Security warning with PD2 Launcher

Below are guides from Microsoft on how to create an exception. A folder exception for the entire Diablo II folder should be created to avoid certain issues.

  1. Windows 10: https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_10
    Windows 11: https://support.microsoft.com/en-us/windows/add-an-exclusion-to-windows-security-811816c0-4dfd-af4a-47e4-c301afe13b26#ID0EBF=Windows_11

  2. If you are using a different anti-virus or firewall solution, you will need to look through the settings or find other documentation for creating any exceptions if the links below do not help.

  3. Again, if possible, make sure to create the exception for the entire folder, not just one file.

如何使用不同的兼容性设置运行游戏

  1. Open the ProjectD2 folder, NOT the base Diablo II folder, and locate the Game.exe and Diablo II.exe files.
  2. Right click the file and select Properties.
  3. Under the Compatibility tab, click the Change settings for all users button
    1. Check the box and set the Compatibility Mode to Windows XP (Service Pack 3)
    2. Check the box to Run this program as an administrator
    3. Click OK on both windows to save the changes
  4. Repeat for the other file.

Launcher issues

Problems with the PD2 Launcher

  1. Reboot your computer.
  2. Make sure you are using the latest version of the PD2 Launcher from projectdiablo2.com. Press Play to update and verify the version shown on the launcher is the latest
  3. Make sure you are running the PD2 Launcher as an administrator
  4. Make sure your anti-virus / firewall / anti-malware / ad-blocker is not blocking the launcher.
    1. You may need to manually unblock and/or create exceptions for the Launcher and the Diablo II and/or ProjectD2 folder.
    2. Look through your anti-virus (Defender or otherwise) for a detection. If it did block something you need to mark it as allowed/safe and restore the file.
    3. Make sure you have an exception created. See: #How-to create an exception in Windows Security/Defender
  5. Uninstall the PD2 Launcher and reinstall with the latest version from projectdiablo2.com


Security warning with PD2 Launcher

Windows Security/Defender (and other anti-virus/malware solutions) will sometimes trigger a false positive with one or more components of ProjectD2. While the team does try to submit the files to Microsoft and other companies to prevent this, they do still happen.

To prevent these from happening, you can create an exception/exclusion in your anti-virus for the entire Diablo II folder where PD2 is installed. See: #How-to create an exception in Windows Security/Defender


Empty list of loot filters in launcher

  1. If you've been changing filters frequently in a short period of time, you may have reached GitHub's hourly request limit. Try again later.
  2. Make sure TLS 1.2 is enabled in the Windows Internet Options / Browser settings.
  3. See: #Problems with the PD2 Launcher
  4. If you are unable to resolve the issue, you can manually download a filter you like from Item Filtering and place it in the ProjectD2 folder. The file must be named loot.filter or you can replace the default.filter with yours.
  5. You can also create a local copy of any filter that will not be automatically updated (useful if you want to make your own edits)
    1. Create a folder in the ProjectD2\filters\local named whatever you want e.g. ProjectD2\filters\local\MyFilter
    2. Place a copy of the filter you downloaded into that folder
    3. From the Launcher, you can select local in the Item Filter Profiles and you should see and be able to select the local copies of any filters you've added
    4. Reminder: local filters will not automatically update when you press Play on the launcher, you will have to update them manually.

Battle.net & other Network issues

Failed to join game

Try creating games on different game servers. If you continue to receive the same error then it is likely that the game server you were originally in crashed.

The realm server still has your character and stash tagged as in a game because the crashing server could not log you out. The realm will not allow the character/stash into a "second" game at the same time. Because the shared stash is used by all characters in a "mode" (HC Ladder | SC Ladder | HC Non-ladder | SC Non-ladder), any characters within the same mode may also experience the FTJ issue.

The only fix is to wait for the game server to complete its scheduled restart and report that you are not logged into it. There's no way to check when this is going to happen, but a general estimate can be based on the time the server said it had left when you created your game.

Unable to connect to Battle.net

  1. The servers are down. Check the #announcements channel on Discord for any issues or maintenance updates.
  2. Your antivirus and/or firewall is blocking the game.
  3. You or your ISP or somewhere between your ISP and the PD2 servers are having network issues.
  4. If the error message states you were banned, do not discuss this in any channel. Read the #pd2-rules.
  5. Use the #create-ticket channel on Discord to check on your account status.


Can’t connect to the realm, port 6112 error

  1. If your account name begins with or ends with an underscore ( _ ) this will prevent you from connecting. Either create a new account or use the #create-ticket channel in Discord to open a ticket about your account.
  2. Your antivirus or firewall is blocking the game. See: #How-to create an exception in Windows Security/Defender
  3. You will need to use the #create-ticket channel in Discord to open a ticket to check on your account and find out any additional information. Mods will not discuss this in chat or DMs.


Other

Offline characters missing after playing Diablo 2 Resurrected

  1. Locate the D2R save game location.
    • %USERPROFILE%\Saved Games\Diablo II Resurrected is the default location
    • If nothing is there, the saves are either gone forever or you may have a different save location.
    • You can try searching your computer for <charname>.d2s
  2. If you are able to locate them, now locate the Diablo II save location.
    • The normal location should be in the Save folder where you installed Diablo II, not the ProjectD2 folder and not the D2R folder.
      You can also look in:
      • %USERPROFILE%\Saved Games\Diablo II
      • %USERPROFILE%\Documents\Saved Games\Diablo II
      • %USERPROFILE%\Documents\My Games\Diablo II
      • Check the registry in Computer\HKEY_CURRENT_USER\Software\Blizzard Entertainment\Diablo II and look at the paths for Save Path and NewSavePath
      • If you are still unsure, create a new test character and look in all above locations, you should see a <charname>.d2s file and/or do a search for *.d2s files.
  3. Once you are able to locate the save files (including _LOD_SharedStashSave if you use PlugY) copy or move them back to the original Save folder.
  4. Open up the game to see if they are restored. If D2R modified the files in any way, the characters are likely unrecoverable.
  5. Make regular backups of your stuff.
  6. You can set a custom save path for your characters in the PlugY.ini file located in the ProjectD2 folder


Other error solutions

If you still can't resolve the issue, please ask on Discord in the #tech-support channel

取自“https://wiki.projectdiablo2.cn/w/index.php?title=Support_FAQ&oldid=8819”